Privacy Policy Overview
Wonder how your personal information is handled? This policy explains what we collect, why, and how you stay in control.
What Data Is Collected
Curious about what data we collect? We gather personal details you provide directly, like your name, contact info, and any specific requests. Some technical data—like IP address and device type—may also be collected automatically to ensure secure site operations and improve your experience.
- Name and contact details you provide via forms or email
- Information related to your request or inquiry
- Technical data, such as IP address and browser type
- Cookies and usage data for site functionality and analytics
- Records of communications with our team
We do not collect sensitive information unless necessary for a specific inquiry or service. All data is stored securely and only accessible to authorized personnel following South African regulations.
How Your Data Is Used
How do we use your data? It helps us respond to your requests, improve site security, and analyze usage trends. Your details also support ongoing service quality and regulatory compliance.
We only use personal data for purposes stated here. If the purpose changes, you’ll be informed and given the option to consent or decline before any new use begins.
Your Rights
You have rights under South African privacy law, including POPIA. Request access, correction, erasure, or transfer of your data. We respond to all requests within the legally required timeframe.
Right of Access
Request access to your personal data and review the details we hold about you.
Right to Rectification
Request corrections to your personal data if it is incomplete or inaccurate.
Right to Erasure
Request deletion of your personal data from our records at any time.
Right to Portability
Ask for your data in a portable format or request transfer to another provider.
Data Sharing and Third Parties
Wondering who sees your data? We keep information confidential, sharing it only with select service providers required for site functionality and communication. All partners adhere to strict privacy standards.
We do not sell your information. Data may be disclosed to authorities if required by law or to protect the rights and safety of users and our business. Any sharing is limited and always justified.
Security Measures
We take security seriously. Data is stored on secure servers, and access is restricted to authorized personnel. All systems are regularly reviewed and updated to guard against loss, misuse, or unauthorized access.
We use encryption, strong password policies, and continuous monitoring to protect your information. While no system is fully immune, we commit to ongoing improvement and prompt action if issues arise.
Contact for Privacy Queries
Office Address: The Link, 173 Oxford Road, Rosebank, Johannesburg 2196 South Africa
Phone Number: +27(11)5330704
Email Address: content@zentariqo.sbs